FAQ — Frequently Asked Questions

About ModuSpace

What is ModuSpace?

ModuSpace is a furniture and interior solutions brand specialising in apartments. We offer modular, transformable, and custom furniture systems designed to make small and medium-sized apartments more functional, comfortable, and organised.

Where does ModuSpace deliver?

ModuSpace currently focuses on Luxembourg and selected European countries. For specific delivery availability to your location, please contact us or request a quote.

Finding the Right Solution

I don't know where to start. What should I do?

The best starting point is to take the quiz. Answer a few questions about your apartment type, how you use your space, and what you want to improve. We'll guide you to the right scenarios and furniture systems for your situation.

What are "apartment types"?

Apartment types refer to the size and layout category of your apartment — from micro studios (16–20 m²) to premium two-bedroom apartments (85–110 m²). Each apartment type has specific spatial challenges and recommended furniture solutions. Browse all apartment types.

What are "scenarios"?

Scenarios describe how you want your apartment to function — for example, Work From Home, Guest Sleeping, Family Living, or Max Storage. Each scenario connects your apartment type to the furniture systems that best support that way of living. Browse all scenarios.

What are "furniture systems"?

Furniture systems are the specific product categories that solve a spatial challenge — such as wall bed systems, modular sofa systems, extendable dining tables, storage beds, wardrobes, or custom built-ins. Browse all furniture systems.

Orders and Products

Can I order directly from the website?

Yes. Standard products can be ordered directly. For custom, made-to-measure, wall bed, or built-in solutions, we recommend starting with a quote request so we can verify compatibility with your apartment before confirming the order.

How do I request a quote?

You can request a quote by filling in your apartment details, selecting the type of solution you are looking for, and submitting your request. You can also upload your floor plan to help us provide a more accurate recommendation.

What information do I need to provide for a wall bed or built-in solution?

For these types of products, we typically need your room dimensions, wall type, ceiling height, and photos or a floor plan of the space. This helps us verify technical compatibility before confirming your order. You can upload this information on the Upload Your Floor Plan page.

Can I customise the dimensions of a product?

Many ModuSpace products can be adapted to specific dimensions. Custom sizing is discussed and confirmed during the quote process. Please note that custom or made-to-measure products have specific cancellation conditions — see our Returns & Withdrawal page for details.

Delivery and Installation

How long does delivery take?

Lead times depend on the product and your location. Standard items may ship sooner, while custom and made-to-measure products require additional production time. Estimated timelines are communicated at the time of your quote or order confirmation. See our Delivery & Installation page for more details.

Do you offer installation services?

Yes. Professional installation is available for wall beds, built-in systems, and other fixed solutions, depending on your location. Professional installation is strongly recommended for wall-mounted products. See our Delivery & Installation page.

Returns and Guarantees

Can I return a product if I change my mind?

For standard online purchases, you have a 14-day right of withdrawal from the date of delivery under EU consumer protection rules. Custom-made, made-to-measure, or installed products may be subject to different conditions. See our Returns & Withdrawal page for full details.

What warranty do products come with?

All products are covered by the applicable 2-year legal guarantee of conformity. Some products may also carry a commercial warranty from the manufacturer. See our Warranty & Legal Guarantee page for details.

Still Have a Question?

If you did not find the answer you were looking for, please contact us directly. We are happy to help you find the right solution for your apartment.