Privacy Policy

ModuSpace is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our website or interact with our services.

1. Who We Are

ModuSpace operates this website and is responsible for the processing of your personal data in the context of providing furniture solutions and customer services.

2. What Data We Collect

We may collect and process the following personal data:

Identification data: name, email address, phone number, delivery address
Order and transaction data: products ordered, configuration details, payment confirmation references
Communication data: messages sent through our contact form, quote requests, floor plan uploads
Technical data: IP address, browser type, pages visited, time spent on pages, referring URLs (collected through cookies and analytics tools — see our Cookie Policy)

3. Why We Process Your Data

We process your personal data for the following purposes:

Processing and fulfilling your orders
Responding to your enquiries and quote requests
Reviewing floor plans and apartment details to prepare personalised recommendations
Sending transactional communications related to your order (confirmation, shipping, delivery)
Improving our website and services
Complying with our legal obligations

We do not use your personal data for unsolicited marketing unless you have given explicit consent to receive communications.

4. Legal Basis for Processing

Processing of your personal data is based on:

Contract performance — to process your order and deliver your products
Legitimate interests — to improve our services and prevent fraud
Legal obligation — to comply with applicable laws
Consent — where you have opted in to specific communications or cookie usage

5. Data Sharing

We do not sell your personal data. We may share your data with:

Delivery and logistics partners — for shipping and installation services
Technology providers — such as our e-commerce platform (Shopify) and analytics tools, under strict data processing agreements
Professional advisors — such as legal or financial advisors, where required
Public authorities — where required by law

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described above, and in accordance with applicable legal retention obligations. Order data is typically retained for the period required by tax and commercial law.

7. Your Rights

Under the GDPR and applicable data protection law, you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure of your data (under certain conditions)
Object to processing or request restriction of processing
Data portability
Withdraw consent at any time (where processing is based on consent)
Lodge a complaint with the relevant supervisory authority

To exercise any of these rights, please contact us via our contact form.

8. Cookies

This website uses cookies. For details on what cookies we use and how to manage your preferences, please see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The current version is always available on this page.